This website is operated by The Hip and Groin Clinic, Spire Manchester Hospital,Russell Road, Whalley Range, Manchester. M16 8AJ
IMPORTANT: BY SUBMITTING PERSONAL INFORMATION MANUALLY OR IN ELECTRONIC FORM TO US AND/OR BY USING OUR WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL INFORMATION THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER SET OUT IN THIS POLICY.
We are committed to the privacy and confidentiality of information provided by you to us. This policy explains what personal information we may collect about you, how we use that information and what we do to keep it secure.
We are continually improving our methods of communication and adding new functionality and features to this website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you of the changes via this page. We encourage you to check this page frequently.
You may choose to use our services or receive additional information from us. When you request our services or additional information, we may collect personal information about you from this website, from telephone conversations, from written information sent to us and from other communications. This information would include your name, contact details and other information you volunteer to provide to us. The information you provide is either manually or electronically stored in our databases. We sometimes supplement the information that you provide with information that is received or obtained from third parties.
In addition to collecting personal information as described above, we use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our website.
Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.
We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information.
We may also perform IP lookups to determine which domain you are coming from (e.g.: aol.com, yourcompany.com) to more accurately gauge our users’ demographics.
In order to collect anonymous information we may use temporary ‘cookies’ that remain in the cookies file of your browser until the browser is closed. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.
We will use your information to fulfil your requests, administer any accounts you have with us and to comply with any applicable laws or lawful government and/or regulatory requests. Where we send you information for any purpose, it may be sent by e-mail or post.
However, if you do not wish to receive e-mails from us and want to be removed from our electronic mailing list, please e-mail us at the address given below with “Email Unsubscribe” in the subject heading.
We may also use your information for the following purposes:
We will disclose to you the information we hold about you, for which we may make a small charge, on receipt of your written request and being satisfied as to your identity. We will correct, amend or delete any information that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at the address given above.
Requests to delete information are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.
We do not share, sell or distribute your personal information with unrelated third parties, except as otherwise provided for in this policy and under these limited circumstances:
Where appropriate, before disclosing personal information to a third party, we will ensure the third party to take adequate precautions to protect that data and to comply with applicable law.
In order to provide the services and information requested, we may need to transfer your personal information to countries located outside the European Economic Area. Any transfer of your information will be subject to a European Commission approved contract which will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.
We have in place various security measures to protect your personal information but cannot guarantee the security of any information you disclose on-line. E-mail is not a secure medium and should not be used to send sensitive or confidential information.
Manchester. M16 8AJ